Saturday, May 26, 2012

3 Memberships Left!

We are having another record year of membership. I just finished putting in all of the renewals and new members that came in this week - and we've added 34 new families this year!! We are capping membership at 175 - which means we only have 3 memberships left for 2012. Please spread the word to any friends you have that are thinking of joining.

Also, I've updated our FAQ online <http://www.hhstc.com/FAQ.html>  and since many of you have asked why we are implementing a wait list, I figured I would include the answer in this email (and I wrote this answer before we got all the new families that joined in the last few days):

Wait List? Why?
We don’t have one yet, but we are capping membership at 175 households (we are in the mid 160s now). We run the Club as a business and treat our members as customers. We have to balance member satisfaction with our desire to increase income. If our current members feel the pool is too crowded - and therefore not safe and/or enjoyable - then we will have not properly served our existing customers. And if our current customers are not happy, we will not continue to build a good reputation and will not be able to recruit new customers, when needed. Member satisfaction is very important to us!

If/when we implement a wait list, it will be fair and 100% transparent. Not all clubs can say that :)